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Context Help

If you feel lost inside our Control Panel, the first step you should take is to press the Help button, which is present on each page. A pop-up menu will show up. It offers detailed info about all the actions that you can carry out on the given page. Each popup shows up on the very same page so that you can swiftly get back to your work.

Video Tutorials

We have an extensive assortment of instructional videos demonstrating how to use our Control Panel. They're designed for those of you who want to see how things are being done instead of just reading articles. In this way, everyone can quickly find their way around our web hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the answer you searching for, explore our extensive FAQ section, which comprises questions asked by real users and provides real solutions. We constantly "revamp" our FAQ section with new Q&A's in order to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you are looking for in the Frequently Asked Questions database either, we have a excellent team of technical support engineers available 24x7 and eager to help you with any problem. Each trouble ticket you submit will be responded to within sixty minutes (the average trouble ticket response time being approximately twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone:
US International:
UK Phone:
AU Phone:
OUR ID:

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com